Liv-24 Safety Service Provides Added Peace of Mind around the Clock

24 Oct 2019 living tips


Plus offers an added layer of safety through its 24-hour command centre that operates in real time, making use of technologies linking the centre with a residential project’s security system and various facilities systems. LIV-24, the first full-fledged command centre within the Thai property circle, safeguards residents at every hour of their stay and contributes toward residents’ living experiences.

“There’s no place like home” is a familiar proverb that expresses how the home is the safest place to be at. As this is often true, Plus Property strives to maintain safety to the highest extent at the condominiums and other residential projects under its care, so that residents would feel secure every time they return home.

Plus Property, in collaboration with Sansiri, has established the “LIV-24” command centre that operates in real time, 24 hours a day. It is the first full-fledged command centre within the Thai real estate circle. The centre is expected to greatly increase safety for residents at various properties as it is able to provide around-the-clock monitoring without any down time.
Currently, the centre is now providing augmented security for 8 residential projects, including THE XXXIX, THE LINE Asoke-Ratchada, THE LINE Ratchathewi, The Monument Thong Lo, Kanasiri Rama 2 – Wongwaen, Setthasiri Krungthep Kreetha 2, Habitia Yard Ramintra, and Setthasiri Thawiwatthana.

This article will introduce the qualities of LIV-24, and how it is helping PLUS to provide security more efficiently.

Getting to know LIV-24

Originally, command centres are used militarily and are also referred to as war rooms. Such a room is used to monitor developments and to facilitate commanding, in order for the best course of action to be taken.

Plus Property and Sansiri have developed on this concept and expressed it in the form of LIV-24, a real-time and round-the-clock command centre that augments the efficiency of security provision around the common area at each residential project.

Detecting abnormalities via CCTV - video analytics 

Residential projects are generally equipped with CCTV cameras that assist in monitoring against abnormalities. But with the CCTV - video analytics system at LIV-24, safety is ever more assured.


LIV-24’s CCTV - video analytics system uses ‘detect monitoring’ to spot developments that deviate from normalcy, and helps provide expansive, detailed and comprehensive monitoring coverage for a residential project.

Stay safe with ‘Digital Fence’

The Digital Fence is a ‘smart’ fence that monitors against abnormalities along the perimeter of a residential project. Upon intrusion by a suspicious individual, the Digital Fence sends a warning to the command centre so the intrusion can be rapidly addressed or stopped. In this way, the issue of burglars is done away with.

When a poisonous animal such as a snake passes the perimeter and enters the residential project, the Digital Fence sends a warning to the local administrators. This allows the staff of the juristic entity to promptly address the animal intrusion before harm is inflicted on residents.

Confidence in guard duty, with ‘Real-time Guard Tour’

The Real-time Guard Tour system inspects the patrols of security guards within a residential project, in real-time. The system helps ensure that the on-site security guards are conducting their duty stringently. 

The command centre will become immediately aware of neglects of duty by security guards. It will also detect incomplete patrols that do not cover the entire grounds of the residential project.
In essence, the work of the on-site personnel is under monitoring and any neglect of duty will be visible from the command centre.

Rapid alerts made possible with ‘IOT Facility Management’

In addition to security-related monitoring, LIV-24 is also able to detect abnormalities of facility systems. LIV-24 uses AI to process backlog data from various equipment at a residential project to determine maintenance inspections that would pre-empt any damage. A fire alarm at a project is relayed to LIV-24, whose personnel will inspect the alarm and coordinate with the on-site staff at the residential project for rapid intervention.

LIV-24 also acknowledges malfunctions within facility systems such as a dysfunctional water pump, a water leakage, or an electrical fault.


It is clearly perceivable how the functions of LIV-24 greatly benefits the safety of residents at a property project. The centre helps provide an added layer of safeguards against hazardous developments. Although LIV-24 now exists to bolster safety, Plus Property’s residential buildings management division continues to strictly train its personnel in safety matters.

One may rest assured that a residential property looked after by PLUS will receive the best care in every aspect, culminating in a truly enjoyable living experience.

Plus Property is a full-service professional property and facility management agency.  With more than 20 years of experience, PLUS manages residential and commercial properties through its team of quality professionals, heeding to all types of demand.

Give us a call at 02 688 7555 to get more details about property management or click here to learn more about our services.

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