The Kind of Condo or Housing Estate Administration Team That Can Be Called Professional

15 มี.ค. 2021 เคล็ดลับการอยู่อาศัย


There is a general inclination among people looking to buy a condo or a house, and even among those looking to rent such a property, to think that a decent property project needs to have been developed under a well-recognised brand, display flair in design, possess an attractive common area and be situated in a good location. But these are all external qualities that allow us to reach the initial purchase decision.

Only after living at the property can you discern the real degree of convenience in living offered by the residential project. Only then can you find out if this project is competently and professionally managed to the point that it deserves to be the object of your love and pride.

So what constitutes professionalism within the circle of juristic person administration firms for condominiums and housing estates?

For starters, the entity tasked with supervising activities within a residential development to ensure order and promote harmonious living among the residents is no other than the condominium juristic person team or the housing estate juristic person team.

A residential development possessing a competent, transparent management team that is able to work with the juristic person board smoothly is one of quality; residents will live happily and the future values of properties will appreciate. 

While a residential development may have been elegantly designed or situated in an exceedingly desirable location, a community whose management does not prioritise the benefits of its residents means the latter may have to live unhappily, during which time the assets found within the residential development continually depreciate in value.

Juristic person administration companies have therefore, in this day and age, become a crucial influencing factor on living and sustainability at a residential development. Let us now familiarise ourselves with the composition of a juristic person administration team, and the role that each component has in making our residential development a liveable place:

Get to know what juristic entity administration involves

What is juristic person administration? This work can be split into two forms – the condominium juristic person and the housing estate juristic person.

The functions of a condominium juristic person are legally required to commence on the day of establishment of the condo juristic person, for any condominium project. These functions allow the common assets to be managed and maintained so they remain in good working order and can be utilised optimally, sometimes even appreciating in value.

The work of the housing estate juristic person falls in conformity with the management model stipulated under chapter 4 of the Land Development Act B.E. 2543. The housing estate juristic person is established to take transfer of public utilities and common areas from the property developer (land developer). 

The juristic person then manages and maintains the utilities and common areas, and arranges ‘public’ services for the benefit of the housing estate members.

There are many juristic entity administration companies available. These range from small firms that provide their service with only a few staff members, medium-sized companies that specifically offer property management and administration, to big players that are subsidiaries of publicly listed major real estate developers. 

The latter have the backing of their parent companies, who supply them with know-how for effective administration of development projects.

What are the component positions that enable juristic entity administration?

A residential development will be allocated personnel based on the building types on its premises, its total area as well as the number of units/houses within the development. The principal positions are as follow:


Building manager / Housing Estate Manager

The ‘key person’ in keeping everybody happy at any residential development. The role of this position involves planning the budget optimally and keeping tabs on overall affairs on the premises, ensuring that work is up to standard. Supervision extends to the work of the housekeeping company, the security company and any contractor, with a view to preserve the interests of the community and its residents. 

This person also provides advice about and works to resolve issues that have risen, delivering results that are as optimal as manageable. The position entails fostering compliance with the regulations of the juristic entity and maintaining orderliness within the project premises. These responsibilities culminate in a delivery of service to the best extent.

Technician / Repairman

This position handles maintenance work for the electrical system, water system, utilities, swimming pool and many other systems in the common area on top of engineering functions inside individual property units and within the premises of the residential development. The work of these personnel ensures that residents are able to use the various systems with convenience and without interruption. 

Physical inspection of the residential development’s premises are carried out for maintenance planning purposes, helping to increase the service life of machinery and improving the safety of various systems that are beyond the scope of self-inspection by the community’s residents. With their capacity to address and follow up on issues, these professionals contribute greatly toward the betterment of residents’ living quality.

Administrative Staff

Administrative personnel can be likened to assistants to the manager at the residential development. They work to maintain orderliness in all document filing affairs, on top of coordinating various affairs and providing assistance to visitors to the residential development. The admin staff receives residents’ complaints over issues, sorts incoming mail, facilitates convenience for residents over a wide range of matters to the best of their ability, and organises activities for residents’ enjoyment.

Housekeeper / Gardener / Security guard

An attractive, pristine-looking residential development is by and large the fruit of labour of the housekeeping staff who are constantly engrossed in cleaning. Professional gardeners keep the plants and gardens within the residential development fresh and beautiful. Meanwhile, the security division looks after orderliness, regulates entry and exit at the compound, and are able to deliver a range of assistances when needed. 

These personnel allow residents to put their hygiene and safety concerns to rest. Generally, these positions involve contract hiring from companies and have a level of supervision imposed upon, by means of the administrative office or the condo/housing estate manager.

Juristic person management teams from Plus Property come with administrative and management skills that stand out from the rest.

Plus Property administers the affairs of the juristic person at condominiums and at housing estates with detached house or townhome property types, via its team of professionals who offer heartfelt service and are attentive to every detail. 

Using a work system that ensures all standards are met, every aspect of living is cared for so the residents are able to live safely and at ease within a hospitable, aesthetically pleasing community where property values appreciate over the long term.


Engineering and maintenance central support team

In addition to the personnel stationed at each residential development to handle various tasks, PLUS utilises a central support team comprising professionals who are able to deliver consultation and design the administrative model for specific residential developments, whose diverse parameters are unique from one another. 

As the complexity of building systems differ among residential developments, management at each is able to be optimised in keeping with work standards while service quality can be controlled to meet the target criteria.

  • Engineering & Maintenance Support team
  • Organization & Quality Management team
  • Business Strategy & Service Expertise Development team
  • Finance & Accounting team


Plus Eduplex develops human resources and augments the skill and expertise of personnel

At Plus Property, great importance is placed upon the development of the skill of all personnel. This interest drove the creation of Plus Eduplex, an institution for personnel capacity-building that makes use of dedicated curricula which were designed based on in-depth understanding of client demands. 

Our standard for service delivery continues to be raised as we persist with instilling a working culture of providing heartfelt service and caring for clients in the same manner as family members.

Coaching our staff to be proficient in their duties while adding relevant knowledge on top of their core competencies are undertaken based on the belief at PLUS that, staff who are happy and who possess professional-level knowledge will deliver the same happiness and professionalism to the residents on their own accord.

A review of residential developments, from the experiences of occupants of PLUS-administered communities:

Plus Property regularly surveys the opinions of its residents in order to make improvement to its services. The following are some of the clients’ reflections on PLUS, in regard to service and management.

Resident at Siri on Eight
This place is still in a very good condition after 11 years, in contrast with the other condos I saw when visiting friends. Physically, there will be items that need repair in due course. But the PLUS team has been able to extend the serviceability of many of the items.

Resident at Onyx
Short-term expenses may be incurred through preventive maintenance for various systems, but this ends up saving costs in the long term.

Resident at The River
PLUS does its work professionally, as it possesses extensive experience and a good track record. We chose PLUS not because it offered the lowest price; we chose it because of quality.

Resident at Burasiri Ratchaphruek 345
When living with PLUS, you feel that you are not home alone. This is unlike at other housing estates and is because the management by PLUS really takes good care of you.

Resident at THE LINE Jatujak-Mochit
Improvements were continually made during my 3 years of living here. The PLUS team is attentive and quickly tends to whatever needs repair. The garden is always green. Living here, I feel like there’s always someone taking care of my own garden.

Those searching for a juristic entity administration company to look after their residential project – whether it was a condominium, a gated community or a townhome development – will do well to consider the complete scope of relevant factors and the appropriateness of the management company for a particular community. The price is not likely to be the decisive influence; other considerations are equally important components.

The professionalism that is so essential for a juristic entity administration firm is best reflected in its service staff. Knowledgeable personnel who are competent in their primary duties and adept at resolving spontaneous issues are likely to also perform well as intermediaries between various parties. Personnel who work in this capacity needs to interact with a large number of people who have differing and diverse requirements.

Emotional management capacity is a component of the professionalism required to enable the residents at a property project to coexist in harmony.

Having central support teams endowed with advance level knowledge and capabilities help with inspecting, promoting and developing various service aspects, in accordance with the specifics of each residential development, is one factor contributing to a residential development being managed and administered competently.

Related Articles:
Plus Property is a full-service professional real estate agency that provides comprehensive assistance in reselling/letting properties and the purchasing of second-hand condominium units. With more than 20 years of experience, PLUS’s team of quality professionals manages residential and commercial properties and also manages projects’ sales and marketing, heeding to all types of demand. 

For additional information about our services, call 02 688 7555, or click here

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