Plus Property Company Limited, subsidiaries and/or joint venture (hereinafter referred to as "Plus Property" or "we") has placed the great importance on personal data protection of the customers and those who are interested in the products and services (collectively referred to as "you"), and, to ensure that we will provide a protection to and handle your personal data in consistency with the personal data protection laws, we therefore establish this Privacy Notice to notify all relevant persons the details of personal data handling, whether collection, use, and disclosure (collectively referred to as "processing") which may be done, as well as to notify you your rights on personal data and our contact channels.
1. Type of Persons Which We Collect the Personal Data
Under this Privacy Notice, Plus Property collects personal data of the following persons.
1.1 Customer means a person who purchases the products and/or receives the services from Plus Property ("Person" shall include any individual being involved with or representing the juristic person which is a customer, and a person whose personal data appears in various documents in connection with transactions with Plus Property), such as resident of Plus Property's project, and so on
1.2 Interested person means a person who is interested in and a person who may be interested in the products and/or services of Plus Property, such as a person giving information through a salesperson at any project of Plus Property, a person entering or notifying information through news subscription form, membership application form, project news subscription form, or location news subscription form, or promotion news subscription form, as well as a person who is under consideration process for approval of product purchase request and/or request for the use of services, and so on
2. Objectives of Collection, Use or Disclosure of Personal Data
2.1 In general, whether you are a customer or a person who is interested in the products and/or services, Plus Property may process your personal data for the following objectives
| No. | Objectives | Lawful Basis |
|---|---|---|
| 1. | For the coordination relating to business operation of Plus Property. | For legitimate interests (Legitimate Interests) |
| 2. | For collecting and using your personal data, namely name-surname, position, organization, and photograph-motion in connection with the performance and activities of Plus Property for public relation through various channels, such as internal email of Plus Property and group companies, Plus Property's website, Facebook, LINE, YouTube, or other online media of Plus Property or other media, such as television, printing media, and so on. | For legitimate interests (Legitimate Interests) |
| 3. | For applying to access and use the electronic system or opening the accessing right or the use of internet or various electronic system. | For legitimate interests (Legitimate Interests) For the performance of a contract (Contractual Basis) |
| 4. | For proceeding with planning, reporting, and forecasting the business, risk management, supervision, and inspection, including internal inspection of the Internal Audit Office and internal management of the organization, as well as for benefits of internal operation of Plus Property relating to disbursement of the financial accounting department of Plus Property. | For legitimate interests (Legitimate Interests) |
| 5. | For operating in connection with Know Your Customer and/or Due Diligence relating to the operation of Plus Property, including other forms of checking the business status or background for evaluating the suitability or risk consideration before engaging in various transactions, the proof and verification of identity, and/or checking the authority, authorizing and acceptance of authority for signing in any agreement or contract with Plus Property. | For legitimate interests (Legitimate Interests) |
| 6. | For operating in connection with the transfer of rights, obligations, and any benefits, such as merger and acquisition, demerger, or business transfer or any operation legally proceeded. | For complying with the law (Legal Obligation) |
| 7. | For concluding the database of stakeholders of Plus Property and/or for relationship management or coordination relating to Plus Property, including opinion surveying for analyzing and improving the operation of Plus Property. | For legitimate interests (Legitimate Interests) |
| 8. | For disclosure the information necessary for complying with various evaluations which Plus Property engaged. | For legitimate interests (Legitimate Interests) |
| 9. | For investigating, examining the internal complaint of the organization, preventing the corruption, or proceeding with any other legal proceedings, including checking and managing the complaint and accusation relating the operation of Plus Property or relevant person to ensure the transparency and justice for every party. | For legitimate interests (Legitimate Interests) For complying with the law (Legal Obligation) |
| 10. | For accepting the application or considering for approval of participation of the project or various activities of Plus Property, such as study trip, business visiting, acceptance of donation, seminar, training project or other projects of Plus Property or any project which Plus Property co-operates with the third party or government agencies, and so on, including any operation relating to participation of the activities, such as quiz competition, delivery of the award, as well as the evaluation, analyzation and improvement of operation of the project or activity. | For legitimate interests (Legitimate Interests) For the performance of a contract (Contractual Basis) |
| 11. | For security around building, the place, and the project of Plus Property, including card exchanging prior to the access of such area, the record of a person contacting with Plus Property, or the building, the place, and the project of Plus Property by CCTV. | For legitimate interests (Legitimate Interests) |
| 12. | For establishing the legal claims, authorizing, and accepting the authorization, complying with or exercising the legal claims, or defending the legal claims, proceeding with lawsuit, as well as proceeding with legal execution. | For legitimate interests (Legitimate Interests) For complying with the law (Legal Obligation) |
| 13. | For complying with the law or complying with the court writ, a letter, or an order of government agencies, independent entity or competent authorities, such as to comply with the summons, writ of attachment of claims, an order of the court, the police officer, the public prosecutor, government agency, including a report or disclosure to the shareholders, government agencies, or independent entities, such as the Revenue Department, the Land Office, Office of the National Anti-Corruption Commission, and so on, for complying with the relevant laws. | For complying with the law (Legal Obligation) |
| 14. | For complying with the laws to achieve the purposes with respect to public interest in public health, such as protecting against cross-border dangerous contagious disease or epidemics which may be contagious or pestilent. | For complying with the law (Legal Obligation) |
| 15. | For managing relating to your sanitation and safety. | For preventing or suppressing a danger to the life, body, or health of the person (Vital Interests) |
| 16. | When you access and use our social network media, such as Facebook, LINE, YouTube, and other online media, Plus Property may collect, use, or disclose your personal data for the following objectives. 1. For evaluating the performance and analyzing the market survey and market strategies, including planning, reporting, and forecasting the business. 2. For conducting a poll, analyzing, researching, and developing the products and services, including various activities of Plus Property to be more suitable to your needs, and for developing the public relations to be more suitable to your needs. 3. For conducting the risk management, supervision, inspection, as well as for the internal inspection of the Internal Audit Office and internal management of the organization, such as for examining and preventing the corruption, and so on. 4. For contacting and acquiring additional information, investigating complaints, managing of complaints, recording the performance, and performing in accordance with the internal procedures of Plus Property. 5. For selecting the activity participant, conducting quiz competition through online channels, announcing the result of activity, giving awards to the participants according to the conditions specified by Plus Property, including storing in the database regarding the profile of participants of Plus Property's activities. 6. For complying with the laws, investigating, and examining in accordance with legal process and any other regulations, and reporting or disclosing the information to government agencies, or any other entities which operate by the virtue of law, or the court's order, as well as for establishing a legal claim, complying with or exercising the legal claims or defending the legal claims. | For legitimate interests (Legitimate Interests) For complying with the law (Legal Obligation) |
| 17. | For evaluating the performance and analyzing the market survey and market strategies, including planning, reporting, and forecasting the business. | For legitimate interests (Legitimate Interests) |
| 18. | For analyzing, researching, and developing the products, services, and various activities of Plus Property to be better or more suitable to your needs, including colleting the usage data of Plus Property's website for analyzing the use of website's users in order to develop the website and communication strategies of Plus Property. | For legitimate interests (Legitimate Interests) |
In addition to the above objectives, Plus Property may additionally process your personal data for the following cases.
2.2 In case you are a person who is interested in the products and/or services, Plus Property may additionally process your personal data for the following cases
| No. | Objectives | Lawful Basis |
|---|---|---|
| 1. | For considering for approval of product purchase request and/or request for the use of services, including the process of identity verification, checking the authority, authorizing and acceptance of authority, considering the risk on entering into the relevant transactions and performing in accordance with the internal procedures of Plus Property for conclusion of contract, performance of contract, delivery of the products, rendering of the services, as well as coordinating, billing, delivering the relevant documents, and so on. | For the performance of a contract (Contractual Basis) For legitimate interests (Legitimate Interests) |
| 2. | For evaluating, improving, and developing the products and services, as well as various sale promotions of Plus Property, including surveying satisfaction on the products and services of Plus Property for more appropriate and suitable to your needs. | For legitimate interests (Legitimate Interests) |
| 3. | For being used as information and supportive documents for any operations with the bank, financial institutes, Department of Business Development, Revenue Department, Excise Department, the Stock Exchange of Thailand, the Securities and Exchange Commission of Thailand, and other relevant outside organizations. | For legitimate interests (Legitimate Interests) |
| 4. | For evaluating the performance and analyzing the market survey and market strategies, including planning, reporting, and forecasting the business. | For legitimate interests (Legitimate Interests) |
| 5. | For analyzing, researching, and developing the products, services, and various activities of Plus Property to be better or more suitable to your needs, including colleting the usage data of Plus Property's website for analyzing the use of website's users in order to develop the website and communication strategies of Plus Property. | For legitimate interests (Legitimate Interests) |
| 6. | In case you informed the information through our contact channels or various application forms, such as, application for obtaining the information regarding products and services from us, and so on, we may process your personal data for contacting and acquiring additional information in connection with the application or complaint or any information you notified us, including considering and processing in accordance with the application, contacting and sending the information, issuing the receipt (in case any fee or cost for copying the information or sending the documents), examining the facts, storing the records for following up the performance and being the information for risk management, supervision, inspection, as well as for the internal inspection of the Internal Audit Office and internal management of the organization. | For legitimate interests (Legitimate Interests) |
2.3 In case you are a customer, Plus Property may additionally process your personal data for the following objectives
| No. | Objectives | Lawful Basis |
|---|---|---|
| 1. | For rendering a service to the resident of Plus Property's project, and for managing/coordinating with respect to juristic person in the residential project. | For the performance of a contract (Contractual Basis) For legitimate interests (Legitimate Interests) For Legal Obligation (Legal Obligation) |
| 2. | For the consideration, preparation, and execution of various related contracts or agreements, including the administration of such contracts or agreements. | For the performance of a contract (Contractual Basis) |
| 3. | For managing relationship with the resident of Plus Property's project, as a customer, (Customer Relations) by creating an account used with the residents of Plus Property's project in the application for communication, financial transaction management, or notification of marketing news which the resident can unsubscribe for the market information at any time. | For legitimate interests (Legitimate Interests) For the performance of a contract (Contractual Basis) |
| 4. | For safety management for the residents of Plus Property's project, including the use of technology with respect to safety management which the suitable risk assessment shall be provided in order to prevent the encroachment of the rights and liberties of the data subject, such as CCTV, system for collecting and scanning the identity (Biometrics), car registration plate scanning system and/or any other technology system which may be installed and used in the future. | For legitimate interests (Legitimate Interests) For consent (Consent) |
| 5. | For evaluating, improving, and developing the products and services, as well as various sale promotions of Plus Property, including surveying satisfaction on the products and services of Plus Property for more appropriate and suitable to your needs. | For legitimate interests (Legitimate Interests) |
| 6. | For the consideration, preparation, and execution of various related contracts or agreements, including the administration of such contracts or agreements. | For legitimate interests (Legitimate Interests) For the performance of a contract (Contractual Basis) |
In case the personal data which Plus Property collects, for the above objectives, is necessary for the performance of a contract or for compliance with various applicable laws, if you do not provide such necessary information, Plus Property may not be able to consider for entering the transaction or managing in accordance with the contract with you (as the case may be).
Furthermore, in case you provide personal data of others to us, you shall be responsible for notifying such persons this Privacy Notice and/or obtaining the consent (if necessary).
3. Personal Data Which Will Be Collected
Generally, to collect your personal data, Plus Property will collect the personal data by requesting or asking for such information directly from you. However, in some cases, Plus Property may collect your personal data from other sources, such as your affiliation company, your employee, secretary or coordinator, government sectors or government agencies, or other publicly available sources, such as websites, the information can be searched on the internet, and so on.
In this regard, Plus Property collects your personal data, as follows.
3.1 General Personal Data
- Information enables the identification of a person (Identity Data), such as name, surname, national ID card number, passport number, date of birth, gender, age, nationality, signature, photograph, professional license number, information of driving license, username of electronic system (Username), and so on.
- Contact information (Contact Data), such as address, copy of house registration, telephone number, facsimile number, email, geolocation, emergency contact, social network account, LINE ID, secretary information, and so on.
- Financial information (Financial Data), such as bank account number, and so on.
- Information with respect to communication with Plus Property (Communication Data), such as information regarding date, time, and place of communication with Plus Property, video and audio recordings when contacting with Plus Property, and so on.
- User account information and password, exclusively for accessing Plus Property various systems.
- Information with respect to educational background, working background, trainings, expertise, and various achievements, and so on.
- Information with respect to personal interest.
- Video recording by CCTV.
- Information with respect to participation of the meetings between Plus Property and group companies, including the information regarding the participation of the trainings, seminars, activities, or other projects arranged by Plus Property which the record of still photos, motion, and/or sounds may be proceeded during such meeting, training, seminar, or activity.
- Other information necessary for background check, evaluation of suitability or risk consideration before entering into the transaction, including for proceeding with lawsuit or legal execution, such as marital status, property information, and so on.
- Opinion, recommendation, complaints.
- Activity history or history on participation in various projects of Plus Property.
- Information with respect to screening in accordance with epidemic prevention measures.
- Information with respect to the use of various electronic systems of Plus Property, including information regarding the use of Application, website visiting (Browsing Information), such as website browsing history, IP address, and so on.
- Other personal data for facilitation as necessary, such as your preferred food or beverage, and so on.
3.2 Sensitive Personal Data
In general, Plus Property does not desire to collect and use the information pertaining to religious beliefs and blood type specified on your copy of national ID card for any objective in particular. In case you provide a copy of national ID card to Plus Property, please hide such information. In case you do not hide aforementioned information, it shall be considered that you give a consent to Plus Property to hide such information and it shall be considered that the document having such hidden information is valid and enforceable in accordance with the law in all respects. In this regard, if Plus Property is unable to hide the information due to some technical restriction, Plus Property will collect and use such information as only for a part of your identity verification.
In the case where it is necessary to Plus Property to collect your sensitive personal data, Plus Property will request for your explicit consent, on a case-by-case basis, unless otherwise specified by law.
Plus Property may process the following sensitive personal data.
- Information pertaining to religious beliefs.
- Health data and/or disability.
- Information pertaining to racial.
Furthermore, we do not intend to collect personal data from children under the age limit specified by law ("Age Restriction"). If you are under the Age Restriction, please do not use our services and do not provide us with any personal information.
If you are a parent of a child under the Age Restriction and you are aware that your child has provided us with personal information, please contact us and you may exercise your rights.
If you are a child under the Age Restriction and require our services and products, please have your parents provide consent for the provision of your personal data.
4. Retention Period
Plus Property will retain your personal data for the period as necessary for performing the objectives of collection, use or disclosure of the personal data specified herein. The criteria for determining the retention period are the period which Plus Property still needs to use your personal data in accordance with the objectives and may continue to retain as the period necessary for complying with the laws, or legal prescription, or for the establishment, compliance or exercise of legal claims, or defense of legal claims, or for other cases according to the policy and internal regulations of Plus Property.
5. Disclosure of Personal Data
For performing the objectives specified in this notice, Plus Property may disclose your personal data to the following third parties.
5.1 Group companies of Plus Property
5.2 Government sectors, supervisory authorities, state enterprises, government agencies, public organization, independent entities established in accordance with the law, or other entities prescribed by laws, including the competent officials, such as the court, the police officers, the Revenue Department, the Land Office, the District Office, the Provincial Office, the Securities and Exchange Commission of Thailand, the Anti-Money Laundering Office, the Department of Skill Development, the Department of Labour Protection and Welfare, the Office of the Ombudsman of Thailand, the State Audit Office of the Kingdom of Thailand, the House of Representatives Affairs Committee, the Senate Committee, the Legal Execution Department, the Office of the Attorney General, the State Audit Office of the Kingdom of Thailand, the Office of the National Anti-Corruption Commission, and so on
5.3 Agencies, organizations, or persons relating to the exercise of legal claims, lawsuits, objection of the complaints or accusation, litigation of Plus Property, such as litigants, and so on
5.4 Agents, contractor/subcontractor and/or service provider performing any operation for Plus Property, such as professional consultants, transportation service providers, contractor performing marketing activities, the company providing accommodations and traveling, the companies organizing the activities, trainings, or seminars, media production contractor, contractor performing public relation activities, insurer, auditor, legal consultant, and so on
5.5 A person having business relationship (in the case where it is necessary for the performance of contract when the project or business is co-operated)
5.6 Certification institutes for the management system standards
5.7 Training participants
5.8 Shareholders, bondholders, and representatives of such persons
5.9 Bank or financial institutes
5.10 Assignee of the rights, obligations, and any benefits from Plus Property, including authorized person of such assignee, such as restructuring, merger and acquisition, demerger, or business transfer, and so on
5.11 Other third party, such as announcement of the list of selected candidates through social media channels of Plus Property or publication of photographs of activities or activity news or project news of Plus Property to the mass media and third party, and so on
6. Transfer or Disclosure of Personal Data to Other Countries
In some cases, we may be required to disclose your personal data to the other countries, which the standards of personal data protection may be different from Thailand, for the following objectives.
6.1 Plus Property acilitates the operation of transactions in accordance with your preference
6.2 Plus Property operates the business or proceeds with various transactions with companies located in other countries. Therefore, it is necessary to disclose personal data, for your benefit, to such companies
6.3 Plus Property may be required to disclose your personal data to, including, government agencies, professional consultants, and any person relating to and necessary to access such personal data for normal business operation of Plus Property which is in consistency with your preference, as well as the data may be disclosed to the other countries for proceeding with lawsuit or arbitration that may be done in the future
6.4 Plus Property may store your personal data in the computers, servers, or clouds of service providers located in other countries, and may process information by using package software or application of service providers located in other countries
7. Your Rights as a Data Subject
As you are a data subject, you have the rights as prescribed by the Personal Data Protection Act, B.E.2562 (2019). In this regard, you can exercise your various rights through the channels which Plus Property specifies in Clause 9 or through Plus Property's website. You are entitled to exercise the rights when the personal data protection law is enforced. Your rights are as follows.
7.1 Right to withdraw the consent (Right to Withdraw Consent)
In case Plus Property requests for your consent, you are entitled to withdraw the consent for processing of personal data given to Plus Property, unless such withdrawal of consent is restricted by law or contract which is beneficial for you.
In this regard, the withdrawal of consent shall not affect any processing of personal data which the consent was already legally given by you.
7.2 Right to access to the personal data (Right to Access)
You are entitled to request for accessing and obtaining a copy of your personal data, which is under responsibility of Plus Property, including request Plus Property to disclose the acquisition of such information which you do not consent to Plus Property.
7.3 Right to request for sending or transferring of personal data (Data Portability Right)
You are entitled to request Plus Property to transfer your personal data provided to Plus Property in accordance with the laws.
7.4 Right to object the collection, use or disclosure of personal data (Right to Object)
You are entitled to object to the processing of information relating to you for the collection, use or disclosure of personal data that is prescribed by law.
7.5 Right to erase the personal data (Erasure Right)
You are entitled to request Plus Property to erase your personal data as prescribed by law. However, Plus Property may collect your personal data by electronic system which some of the system may be unable to be erased. In such case, Plus Property will destroy or anonymize such personal data to become anonymous data that cannot identify you.
7.6 Right to request for restriction of the use of personal data (Right to Restrict Processing)
You are entitled to request Plus Property to restrict the use of your personal data as prescribed by law.
7.7 Right to request for correcting the personal data (Rectification Right)
In case you opine that the information possessed by Plus Property is incorrect or you have changed your personal data, you are entitled to request Plus Property to correct your personal data so that your such personal data will be accurate, up-to-date, complete, and not misleading.
7.8 Right to lodge a complaint (Right to Lodge a Complaint)
You are entitled to lodge a complaint to the competent authority in accordance with the Personal Data Protection Act, B.E.2562 (2019) in the event that Plus Property violates or does not comply with such Act.
You can proceed with the exercise of above specified rights by notifying through the Call Centre, telephone no.1685 which you will be required to file the request for exercising the right of data subject (download), including verify your identity for exercising such rights in accordance with the methods and procedures specified by the Company. In this regard, the Company will consider and inform you of the result of consideration of your request within 30 days from the date which the Company received such request.
8. Amendment of this Notice
We may occasionally amend this Privacy Notice and, if there is such amendment, we will announce it on Plus Property's website. In this regard, in case it is necessary to request your consent, we will proceed with requesting the consent from you additionally.
9. Contact Methods
If you have any questions or would like to ask for more information regarding the protection of your personal data, the collection, use or disclosure of your personal data, the exercise of your rights, or any complaints, you can contact Plus Property at the following channels.
Plus Property Company Limited
Contact place: 59 Soi Rim Khlong Phra Khanong, Phra Khanong Nuea Sub-district, Vadhana District, Bangkok 10110
Telephone no.: 02 688 7555
Email: [email protected]
Data Protection Officer
Contact place: 59 Soi Rim Khlong Phra Khanong, Phra Khanong Nuea Sub-district, Vadhana District, Bangkok 10110
Telephone no.: 1685
Email: [email protected]
















